The Field Officer II is responsible for supporting and maintaining RWJBarnabas Health's users, systems, and infrastructure. This role serves as a key point of contact for addressing technical issues, coordinating service requests, and ensuring timely resolution of incidents through established service management processes. The Field Officer II works closely with staff and stakeholders to provide effective IT support while upholding organizational policies and compliance standards. A strong emphasis is placed on professionalism, enthusiasm, and delivering excellent customer service to support the mission and vision of RWJBarnabas Health.