Field Services Analyst - Charlotte Region
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About The Position
Serves as a senior technical resource responsible for supporting end-user devices and providing mentorship to Analyst team members. Supports devices in clinical and business environments, executing projects, and resolving technical issues. Responsible for securely managing information systems throughout their lifecycle, including; knowing what information systems are within their scope of responsibility, understanding what sensitive data is stored, transmitted, or processed on those information systems, enforcing the security principles of least privilege and least functionality, knowing what events may constitute an information security incident, and understanding their role in security incident response activities. Provides comprehensive life-cycle end-user device services that support our team member's ability to deliver remarkable patient experiences every time. Provides world-class customer experiences, seeking to delight our team members by understanding their needs, providing the right solution the first time, preventing issues from occurring and timely resolution of problems if they arise. Provides on-site and remote services to every team member, supports corporate devices, including computers, laptops, printers, and mobile devices across the organization and multiple states, whether they work at one of our facilities or from home.
