Enphase Energy is looking for a Field Service Technician to provide on-site support to our Distribution and Installation Partners. This role will be responsible for making sure best-in-class service is provided.
Travel to cover the area of responsibility of our customers.
Service Enphase (internal) PV and Storage systems in area of the Field Service Technician.
Schedule customer site visits and coordinate activities between Enphase CS and system owners.
Perform onsite testing and diagnostics of system performance and behavior.
Complete solar maintenance reports and paperwork.
Complete microinverter maintenance and update Enlighten monitoring system with changes.
Utilize relevant tools such as drills, level, square, tape measure, ladders, etc.
Run conduit, copper pipe, flex, and pull wire.
Participate in regular safety trainings.
Maintain tool management standards.
Respond to customer needs promptly; Provide appropriate customer service.
Perform other duties as needed or directed.
Commit to OSHA Standard Safety procedures, above all else on jobsites.
Teach and train crew on proper techniques for installation.
Be detail oriented with the ability to review designs and develop a job specific BOS.
Work independently without oversight.
Commit to improving processes and efficiency, while maintaining high workmanship standards.
2+ year's experience specific to electrical installations and service.
Commercial or Residential Electrical license desired.
High school diploma or GED or better.
Valid state driver license, insurable, clean DMV REQUIRED.
Effective communication skills; Presentation skills.
Ability to work/complete/integrate multiple tasks.
Ability to learn various skills associated with tool use for a wide array of home improvement activities.
Detail oriented, accurate and thorough.
Possess positive team spirit and inspire same in co-workers.
Possess integrity and ethics.
Flexible and adaptable. Ability to manage frequent changes, delays, or unexpected events.
Ability to follow instructions; respond to management direction.
Exhibit sound and accurate judgment and decision-making abilities.
Time management skills.
Knowledge of and observance of safety and security procedures.