Field Service Technician

KRC Machine Tool Solutions • Detroit, MI

106d

About The Position

KRC Machine Tool Solutions is seeking a CNC Field Service Engineer to perform a wide variety of tasks associated with servicing, repairing, or operating most CNC machine tools. The role involves using precision test equipment to analyze, troubleshoot, and repair complex mechanical and electrical problems, as well as coordinating and completing the installation of machine tools. The engineer will work closely with customers, vendors, OEMs, and other KRC personnel, independently organizing and completing successful service calls. Additional responsibilities include assisting other service engineers and preventive maintenance technicians, troubleshooting electronic circuitry, and performing advanced specialized machine tool repair processes.

Requirements

• Advanced machine tool knowledge and terminology
• 3 or more years of experience in machine tool field service
• Associates degree in electronic engineering or related field of study (experience may be substituted for education)
• Complete knowledge of mechanical systems and components
• Full understanding of multiple machine tool specifications and advanced knowledge of test equipment
• Mechanical hand tools and tool box
• Intermediate knowledge of parametric programming and ladder logic
• Basic knowledge of hand tools and some power tools
• Set up and operate Renishaw Ballbar and Renishaw Laser Calibration equipment (desirable, not mandatory)
• Ability to do final scrape and or fitting of most machine tool components is desirable (not mandatory)
• Working knowledge of applications processes and programming
• Dependable transportation
• Excellent interpersonal skills
• Intermediate computer skills
• Advanced troubleshooting abilities
• In depth understanding of CNC controls and functions
• Standing for long periods of time
• Frequent reaching, bending, and stooping
• Ability to lift up to 50 pounds

Nice To Haves

• Set up and operate Renishaw Ballbar and Renishaw Laser Calibration equipment
• Ability to do final scrape and or fitting of most machine tool components

Responsibilities

• Dismantle and prepare machines for shipment
• Level and alignment of machines
• Troubleshoot and repair of major machine tool problems
• Disassemble, repair, and rebuild machine tool sub-assemblies and assemblies
• Organize, tag, and mark components for future assembly
• Identify, repair, or replace damaged components
• First-time power-up and troubleshooting of machines
• Servo system tuning
• Report activities and expenses timely and accurately
• Train other employees for advancement
• Train customers on the operation of CNC control systems
• Advanced troubleshooting and repair of electronic circuitry
• Communicate with customers, vendors, OEM’s and KRC personnel
• Keep work area neat, clean and organized
• Travel to customer’s facilities often and on short notice
• Work with very limited supervision
• Other duties as assigned

Benefits

• Training & Tuition Reimbursement
• Per-diem
• Company-paid Uniforms and Cell Phones
• Company truck and gas card provided for field service engineers
• Paid Vacation, Sick Time, and Holidays
• Health Insurance, Vision, Life, Dental, Long & Short-Term Disability, 401k Profit Sharing
• Referral Bonus Program of $5,000
• A Positive Work Environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 51-100 employees