Field Service Technician

JAMES RIVER EQUIPMENT GROUP•Shelby, NC

15h•Onsite

About The Position

Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace. As an Agricultural Field Mechanic, your more typical responsibilities will include: Inspecting, diagnosing, repairing, adjusting, and maintaining construction on various types of heavy equipment, specifically farm/large agricultural equipment Utilizing problem-solving resources such as DTAC, technical manuals, personal skills, and experience in order to perform diagnosis of equipment problems Requesting proper parts needed for repair through the parts department and keeping track of machine status Planning and executing the sequence of repairs Conducting engine underhauls, head gaskets, rear axle replacement, hydraulic valves and pumps, rock shafts, and transmission repairs Preparing accurate inspection and service reports, and maintaining other records as required Following company policies and government regulations Keeping work areas clean and orderly, while complying with company safety standards As an Agricultural Field Mechanic, you will be working out at customer locations (with occasional work required outside in varying weather conditions) to repair, conduct maintenance, and address any customer concerns or questions regarding equipment. As our ideal candidate, you'll take responsibility to safely execute the work while demonstrating excellent attention to detail. You are a fast learner, with superb communication skills and a dedication to delivering quality work. Further, you have the ability to collaborate and build relationships with coworkers, customers, and vendors, with excellent interpersonal skills. Above all, we are seeking a friendly team player who has an outstanding work ethic, a willingness to continue learning and growing personally and professionally, and enjoys contributing to a positive work environment!

Requirements

High School diploma or equivalent experience.
3-5 years or more of recent experience as a field mechanic working on large ag/farm equipment and diesel engines. Recent experience working on John Deere equipment is strongly preferred.
Vocation or technical degree, or equivalent work experience or training.
Knowledge of service department operations, heavy equipment technology department operations, and heavy equipment technology in general.
Valid driver’s license with a clean driving record is required.
Ability to safely execute the work while demonstrating excellent attention to detail.
Fast learner, with superb communication skills and a dedication to delivering quality work.
Ability to collaborate and build relationships with coworkers, customers, and vendors, with excellent interpersonal skills.
Outstanding work ethic
Willingness to continue learning and growing personally and professionally
Enjoys contributing to a positive work environment!

Nice To Haves

Recent experience working on John Deere equipment is strongly preferred.

Responsibilities

Inspecting, diagnosing, repairing, adjusting, and maintaining construction on various types of heavy equipment, specifically farm/large agricultural equipment
Utilizing problem-solving resources such as DTAC, technical manuals, personal skills, and experience in order to perform diagnosis of equipment problems
Requesting proper parts needed for repair through the parts department and keeping track of machine status
Planning and executing the sequence of repairs
Conducting engine underhauls, head gaskets, rear axle replacement, hydraulic valves and pumps, rock shafts, and transmission repairs
Preparing accurate inspection and service reports, and maintaining other records as required
Following company policies and government regulations
Keeping work areas clean and orderly, while complying with company safety standards
Working out at customer locations (with occasional work required outside in varying weather conditions) to repair, conduct maintenance, and address any customer concerns or questions regarding equipment