JT519 - FIELD SERVICE TECHNICIAN

Quality Consulting Group•Guaynabo, PR

About The Position

QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA.

Requirements

Bachelor’s Degree plus 2 years of experience, or associate degree plus 5 years of experience in a related field service, electronics, technical, etc., or In lieu of degree, 5-7 years field service experience.
Computer Literate
Ability to read and comprehend material written in English.
Problem solving skills.
Ability to work independently
Willing to travel (locally and abroad)
Overtime may be required at times.
May require working some holidays and weekends
Required have own vehicle.
Fixed Monthly Car Allowance: $600.00
Fixed Monthly Cellphone Allowance: $50.00
Available for 1st shift

Responsibilities

Candidates will be responsible for covering nearby regions and traveling across different areas of the island, visiting hospitals and healthcare facilities throughout Puerto Rico
As part of their duties, they will inspect, evaluate, and service infusion pumps, ensuring proper functionality and compliance with established quality and safety standards.
Installs, checks out, operates, maintains, repairs, and modifies equipment.
Provides guidance and training to customer personnel in establishing operation, maintenance, and inspection procedures and techniques.
Analyzes equipment failures to determine cause and recommends corrective action.
Advice and assists in effecting design changes to improve equipment efficiency and/or reduce cost of operation.
Devises and implements preventive maintenance programs and keeps performance and maintenance records on equipment.
Participates in installation planning phase.
Assists technologists and/or management in evaluation of device problems, procedural issues, and documentation and quality issues.
Adhere to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.
Schedules service calls with customers in accordance with current procedures published by national and regional management
Repair devices in accordance with specific documents or SOP’s and complete necessary service documentation.
Performs tests/diagnoses of systems.
Identifies and implements corrective actions on processes and non-conformance issues covered by documentation in accordance with Quality/Regulatory requirements.
Conducts all roles and responsibilities with the ethics and compliance platform.
Perform other duties as required