Field Service Technician

RDO Equipment Co. • Hewitt, TX

49d • $32 - $43 • Onsite

About The Position

Be the expert customers rely on, where they need you most. We’re hiring a Field
Service Technician who thrive in independent roles and bring deep equipment
knowledge and strong customer service skills to every job. At RDO Equipment Co.,
you’ll get the tools, training and support to succeed in the field. Your ability
to build relationships and solve problems on-site are essential in this role.
Don’t miss your chance — join the team today!

Up to $5,000 Sign-On Bonus for a Limited Time Only!
Exclusive Offer for Experienced Diesel Technicians
Terms and Conditions Apply

Why RDO?
When you join RDO Equipment Co., you’ll become part of an industry-leading team
providing a world-class experience for customers who do vital work. We deal in
iron from the world’s leading equipment and technology manufacturers, but we’re
a people business first. RDO has grown from humble roots, guided by a family’s
values, and shaped by the strengths, voices and entrepreneurism of our team
members.

Texas has a booming construction industry. The need for RDO's services and
product expertise in this region is diverse. In Waco, you'll work with customers
of various scales to help them maintain efficiency and profitability throughout
the year. These companies do the important work of building Texas'
infrastructure and supporting its economy, relying on support from RDO team
members every day. Join the growing team in Waco and make your impact today.

Why You'll Love it Here:

A culture of safety: In Waco, we have a safety committee with representation
from all departments. We also do regular safety huddles that discuss
experiences and topics to keep everyone safe. Waco received the top safety
rating in its most recent audit.
Community engagement: We sponsor a lot of different events and groups,
including our ACG group and county fairs.
Tight-knit team: We have a strong culture were we cheer each other on and
have a community feel.
Team building: We host monthly team building events with the entire store,
ranging from pizza parties to Top Golf and camping.
A hub for training: A lot of RDO’s team member training happens in Waco,
connecting our team to other parts of the organization and helping them
develop professionally.

Requirements

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Responsibilities

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer’s site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.

Benefits

• $32 – $43+ / hour
• Competitive wages and profit-sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed