Field Service Technician (Part-Time)

ExodigoMonroe Township, NJ
$36 - $46Onsite

About The Position

We are seeking a Part-Time Field Service Technician, to join our Global Supply Chain department. You will travel across the U.S. to Exodigo's warehouse and 3PL sites to perform equipment field tests and quality control for kits. This position will be supporting the Field Service Technician 20 hours/week and help bridge the U.S. Logistics and the R&D/Supply Chain teams in Israel regarding technical issues —verifying kits to a serial-number level, documenting results in NetSuite in real time, coordinating shipments, driving clear escalations, and, when required, performing light manufacturing and local repairs under Supply Chain guidance. The role also includes field acceptance testing and lab-based troubleshooting/repairs to keep deployments on schedule.

Requirements

  • Experience in technical field service, hardware QC/commissioning, or warehouse-based testing across multiple sites; exposure to 3PL is a plus.
  • Background with GPR/EM/sensor systems is an advantage.
  • Strong hands-on diagnostics and basic rework skills: multimeter/oscilloscope use, connector/cable testing, firmware flashing, and actionable defect reporting (logs, photos, steps to reproduce).
  • Comfortable executing light manufacturing/repair to documented standards (BOM/WI/SOP); familiarity with NCR/RMA, ISO-style documentation, and IPC workmanship (e.g., IPC-A-610/620) is a plus.
  • Working knowledge of ERP/WMS processes; NetSuite experience strongly preferred; familiarity with Jira/Confluence is helpful.
  • Excellent written and verbal communication; effective collaboration across time zones with Israel.
  • Ability to travel frequently (domestic ~60%) and occasionally internationally, and to work safely in warehouse environments. Ability to safely lift and handle typical field-kit components (up to ~50 lb).

Responsibilities

  • Warehouse-to-Warehouse Field QC
  • Pre-Deployment Quality Inspections
  • Field Tests / Acceptance
  • U.S. Repair Lab Support
  • Technical Liaison
  • RMA / Vendor & 3PL Repairs
  • Software/Firmware Currency
  • ERP/WMS Accuracy (NetSuite)
  • Documentation & Training
  • Safety & Compliance
  • Light Manufacturing & Local Repairs (as needed) under Supply Chain guidance
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