Field Service Technician

The Staff PadAda, OK
1d$15 - $23Onsite

About The Position

The Field Service Technician is responsible for providing on-site maintenance, repair, and basic installation of office equipment at customer locations. This role focuses on delivering timely, professional service while maintaining equipment performance and customer satisfaction.

Requirements

  • High school diploma or equivalent
  • Mechanical aptitude required
  • Strong customer service and communication skills
  • Ability to work independently and manage a service territory
  • Valid driver’s license, proof of insurance, and good driving record required
  • Ability to pass drug and alcohol screening in compliance with federal regulations
  • Frequent driving and operation of service vehicles
  • Ability to lift, move, and repair equipment and components
  • Regular use of tools, diagnostic equipment, and machinery
  • Exposure to customer sites and equipment environments

Nice To Haves

  • Technical school, related experience, or equivalent combination of education and training preferred
  • Basic computer skills; networking knowledge a plus
  • A+ certification preferred
  • Network-related certifications or training a plus

Responsibilities

  • Perform on-site repair and maintenance of copiers, printers, scanners, and multifunction devices
  • Troubleshoot hardware and non-printing technical issues
  • Conduct basic equipment setup and installation at customer sites
  • Refurbish and repair used equipment, including cleaning and testing
  • Maintain accurate parts inventory in service vehicle
  • Use diagnostic tools, schematics, and service documentation to resolve issues
  • Perform in-shop equipment repair and setup as needed
  • Provide courteous, efficient customer service at all times
  • Participate in training to maintain and expand technical knowledge
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