Field Service Technician

ChampionX • Arlington, MA

27d • Onsite

About The Position

Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration. We are looking for a Field Service Technician located in Hobbs, NM. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet. What’s in it For You: The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement The chance to Improve Lives in our community with regular outreach and volunteerism opportunities The chance to join a learning and problem-solving culture Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company paid life and disability insurance, health savings account with company provided funds, paid vacation & personal time and so much more! What You Will Do: Attends and presents in daily morning operations meeting Performs moderately complex customer support activities, including installations, routine repairs and maintenance of chemical injection pumps and accessories. Assembles different parts of manufactured products using hand tools, power tools, machines, and equipment. Inspects all materials, components, subassemblies, etc. to assure they meet the accepted quality standards. Reads and follows work instructions, work orders, production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed. Processes and submits customer service transactions such as service tickets accurately. Provides accurate and timely information regarding availability of in-stock items. Answers basic inquiries from customers providing basic technical product and applications support. Refers customers to local sales representative for further sales & service requests Drives a company vehicle and makes deliveries to customer locations May support field sales activities Obtains signatures for deliveries made, as required. Works alone and/or under general supervision Develops good working relationships with customers through frequent and professional written and verbal communication. Communicates professionally & effectively with customers when delivering both good and bad information. Knows and complies with all safety policies and procedures. Works unconventional hours and potentially weekends to provide our required level of service on occasion. Attends work in predictable and regular manner

Requirements

• High School Diploma or GED.
• Vocational/Technical training or certification, or equivalent experience.
• 2 years of assembly, installations, repair of chemical injection pumps or similar products and; 2 years of experience performing moderately complex installations independently
• 2 years of experience in strong customer service relations, including the ability to explain and train
• Basic knowledge of industrial safety, proper hand and power tool use, and other motorized material movement equipment
• Motor vehicle records must meet the standards for the company vehicle driving policy
• Must meet DOT physical requirements and training
• Able to lift at least 40lbs
• Proficient in MS Outlook and Excel
• High mechanical aptitude.
• High accuracy in data entry.
• Strong interpersonal skills to effectively interact with customers and various levels of management.
• Excellent time management and prioritization skills with a high level of persistency in meeting delivery schedules.
• Basic analytical and problem-solving skills.
• Must be able to travel daily away from the shop up to 90% of the time
• Speak, read and write English fluently
• Follow all safety policies and company-wide safety requirements
• Predictably and regularly attend work and be punctual
• Immigration sponsorship not offered for this role
• Candidate must reside in Hobbs, NM or surrounding areas
• Must have valid US driver license
• Must have acceptable driving record (MVR)
• Must have DOT medical certification

Nice To Haves

• Vocational/Technical training or certification
• 5 years of experience in oil and gas field installation of chemical injection pumps or similar products
• 5 years performing moderately complex installations independently
• 5 years of experience in strong customer service relations; including the ability to explain and train
• High level of analytical and problem-solving skills

Responsibilities

• Attends and presents in daily morning operations meeting
• Performs moderately complex customer support activities, including installations, routine repairs and maintenance of chemical injection pumps and accessories.
• Assembles different parts of manufactured products using hand tools, power tools, machines, and equipment.
• Inspects all materials, components, subassemblies, etc. to assure they meet the accepted quality standards.
• Reads and follows work instructions, work orders, production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed.
• Processes and submits customer service transactions such as service tickets accurately.
• Provides accurate and timely information regarding availability of in-stock items.
• Answers basic inquiries from customers providing basic technical product and applications support.
• Refers customers to local sales representative for further sales & service requests
• Drives a company vehicle and makes deliveries to customer locations
• May support field sales activities
• Obtains signatures for deliveries made, as required.
• Works alone and/or under general supervision
• Develops good working relationships with customers through frequent and professional written and verbal communication.
• Communicates professionally & effectively with customers when delivering both good and bad information.
• Knows and complies with all safety policies and procedures.
• Works unconventional hours and potentially weekends to provide our required level of service on occasion.
• Attends work in predictable and regular manner

Benefits

• Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company paid life and disability insurance, health savings account with company provided funds, paid vacation & personal time and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees