Field Service Technician

Motivate•Emeryville, CA

About The Position

Motivate is seeking a qualified Station Technician to join our Bay Area bikeshare team. The technicians will help maintain all station terminals and station components. Traveling around the system, the station technician will check the docking stations and provide maintenance and technical assistance to ensure proper operations.

Requirements

You display technical aptitude for both electronics and mechanical systems; previous experience in technical troubleshooting, identifying, and resolving issues; a background with electronics, repair, construction, or related preferred
You have safety-minded first, experienced using a pallet jack and are comfortable with hand and power tools; forklift experience is a plus
You are technology proficient, comfortable using smartphone apps, email, chat/text, and can learn new technology and software applications
You have a valid driver's license and can pass a motor vehicle record check
You are comfortable driving, stopping, and working in busy, outdoor urban environments
You can lift to 75 pounds and can stoop, bend, and stand for long periods

Nice To Haves

forklift experience

Responsibilities

Complete maintenance and test functionality of station components performing all diagnostic testing, troubleshooting all station malfunctions and issues, both simple and complex, and completing both minor and major repairs
Demonstrate expertise in all technical aspects and components of station hardware and software
Operate a motor vehicle and ride a bicycle throughout an urban environment
Ensure that all necessary reporting is accurate, complete, and timely
Complete special projects as assigned by management team