Field Service Technician - Phoenix, AZ

Industrial Electric Manufacturing•Phoenix, AZ

1d•$36 - $53•Onsite

About The Position

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. FIELD SERVICE TECHNICIAN – Level 1, 2 or 3 Purpose of Position: IEM will provide training on our specific equipment and commissioning process in Jacksonville, FL for approximately 4 weeks. You will be responsible for hands-on field service work at customer sites, with a focus on installation of components and subassemblies, and basic commissioning of IEM equipment primarily in data center or industrial applications. This includes, but may not be limited to: Attending project meetings as required, including coordination with contractors and clients. Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors, Circuit breakers, Bus bar, Switchgear section doors and subpanels, addition of control components, Power Cabling and control wiring; Perform basic testing of modified assemblies (visual, ductor, etc.). Perform basic commissioning of switchboards, controls panels, and power products. Troubleshooting of electrical circuits and networking equipment. Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts. Performing preventive maintenance, field installations and modifications to existing equipment Technical product support

Requirements

A technical degree or equivalent and 8 yrs+ of experience working in a manufacturing environment, data center or field service role with COMMISSIONING OF LV/MV ELECTRICAL SWITCHGEAR (required for Level 3 candidates).
Must be a team player and have strong communication skills
Ability to work independently without direct supervision is a must
Ability to travel (75%).
Must be willing to work evenings and weekends when needed.
Experience with switchgear and electrical controls system. (required for Level 3)
Ability to read and interpret electrical wiring diagrams (required for level 3)

Nice To Haves

Military experience (Plus)

Responsibilities

Attending project meetings as required, including coordination with contractors and clients.
Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors, Circuit breakers, Bus bar, Switchgear section doors and subpanels, addition of control components, Power Cabling and control wiring
Perform basic testing of modified assemblies (visual, ductor, etc.).
Perform basic commissioning of switchboards, controls panels, and power products.
Troubleshooting of electrical circuits and networking equipment.
Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts.
Performing preventive maintenance, field installations and modifications to existing equipment
Technical product support