FIELD SERVICE TECH Material Handling (45304)

ARNOLD MACHINERY COMPANYGrand Junction, CO
3d$32 - $38Onsite

About The Position

Position Overview: At Arnold Machinery, we understand that true customer satisfaction is only achieved with a dedicated and skilled team behind the scenes. As a Field Service Technician, you’ll be a key player in maintaining our esteemed reputation across the western United States. With comprehensive training provided, you’ll help us deliver unparalleled machinery support and service.

Requirements

  • Ability to use MICROSOFT EXCEL, WORD.
  • Effective written, verbal and interpersonal skills
  • Ability to use office machines (fax, copier, computer etc.)

Nice To Haves

  • Experience with other MS OFFICE programs helpful

Responsibilities

  • Maintain a good driving record to travel to customer locations for forklift and material handling equipment repairs.
  • Effectively communicate with internal and external customers regarding service details, issues, and resolutions.
  • Prepare clear and accurate documentation for customers, dispatchers, peers, and supervisors.
  • Demonstrate a strong understanding of internal combustion engines.
  • Read and interpret wiring/schematic diagrams and service manuals.
  • Perform repairs and periodic maintenance on forklifts and other material handling equipment.
  • Assess repair situations, considering your skill level, safety, and the need for additional help.
  • Use a multimeter and laptop computer effectively; possess your own tools.
  • Engage in ongoing education provided by Arnold Machinery and vendors to stay updated with industry standards.
  • Arrive at work as scheduled and adhere to Arnold Machinery’s core values: Integrity, Discipline, Empathy.
  • Thank customers for their business and inquire about their satisfaction with the service received.
  • Assist the Service Manager with various tasks as needed.
  • Maintain a clean workspace and/or truck.

Benefits

  • Paid Sick Leave
  • Paid Vacation
  • Paid Holiday
  • Company currently pays 100% of the medical premium for associates and family
  • Dental and Vision plans
  • 401K/Roth with company match
  • Quarterly and Yearly Bonus programs
  • Company Stock received to associates with 5+ years of service
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