Field Service Technician

GEA • Hudson, OH

1d • $31 - $45 • Onsite

About The Position

Join our team as a Field Service Technician (Beverage) and play a key role in delivering exceptional after-sales service and technical support for beverage and brewery systems. In this hands-on role, you will support customers across the full lifecycle of their equipment—from installation and commissioning to maintenance, troubleshooting, and optimization. You will represent GEA at customer sites, ensuring high-quality service delivery, strong customer relationships, and reliable equipment performance. This position requires up to 75% travel and a valid driver’s license.

Requirements

• 5+ years of field service experience supporting filling equipment and liquid processing systems (including blow molders)
• Strong understanding of piping & instrumentation diagrams (P&ID), process flow diagrams, and production systems
• Proven experience servicing sanitary valves, pumps, heat exchangers, and related hygienic process equipment
• Strong mechanical, pneumatic, and electrical troubleshooting skills
• Knowledge of beverage processing systems such as UHT, pasteurization, aseptic processing, deaeration, and heat exchange
• Familiarity with industry standards and regulations (GMP, PMO, 3-A, FDA)
• Strong English communication skills (written and verbal)
• Excellent organizational, time management, and problem-solving skills
• Ability to work independently and as part of a team
• Strong customer focus, professionalism, and work ethic
• Valid driver’s license and ability to travel up to 75% (primarily within the U.S. and Canada, with occasional international travel)

Nice To Haves

• Experience with aseptic systems
• Knowledge of Rockwell/Allen-Bradley RSLogix 5000

Responsibilities

• Assist with installation, commissioning, and decommissioning of beverage filling and liquid processing equipment (both alcoholic and non-alcoholic), including blow molders
• Perform planned and emergency maintenance on installed systems to ensure optimal performance
• Deliver professional, high-quality service while maintaining clear communication with customers
• Build trust and foster long-term customer relationships by serving as a knowledgeable and dependable partner
• Act as the primary on-site representative and “face” of the organization
• Diagnose, troubleshoot, and repair GEA equipment both onsite and remotely
• Provide technical support for mechanical, pneumatic, and electrical issues
• Identify root causes and implement effective corrective actions
• Provide basic operator training on equipment operation and preventive maintenance
• Support internal teams (Sales, Spare Parts, and Projects) with technical expertise and service-related input
• Proactively identify service opportunities, including recommended spare parts, upgrades, and process improvements
• Conduct site audits and performance evaluations to optimize equipment efficiency
• Prepare detailed service documentation including service reports, inspection reports, and commissioning/start-up documentation
• Align with customers before service work and review completed work, findings, and next steps
• Coordinate with internal teams and assist with cost estimates and service planning
• Adhere to all company safety policies, customer HSE standards, and OSHA regulations
• Maintain a strong commitment to safe work practices at all times
• Perform other duties as assigned to support the service team and customer needs

Benefits

• Medical, dental, and vision coverage begins on your first day
• Enjoy 12 paid holidays , including a flexible floating holiday, and 136 hours of PTO to relax or explore
• A 7% 401(k) employer match helps grow your retirement savings faster
• Take advantage of tuition reimbursement to further your education or skillset
• Our wellness incentive program rewards healthy habits
• Access to a confidential Employee Assistance Program for personal or professional guidance
• Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed