Field Service Technician

AMAROK-posted 2 days ago
$70,000 - $90,000/Yr
Full-time • Mid Level
Sacramento, CA
101-250 employees
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For over 30 years, AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions, protecting over 7,000 commercial and industrial properties. Our multi-layered security system relentlessly stops would-be thieves where The Electric Guard Dog™ starts. Now is the perfect time to grow your career by joining our expanding Field Operations team! As a Field Service Technician, you will play a critical role in delivering top-tier service to our customers by providing expert preventive maintenance, repairs, and system upgrades. This position requires Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles, ensuring the security and functionality of our systems nationwide. Approximate Year-End Pay Range: $70,000 – $90,000 per year, based on an hourly wage. Actual compensation is determined by experience, skill set, travel requirements, and geographical location.

  • Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance.
  • Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed.
  • Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work.
  • Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support.
  • Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing.
  • Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently.
  • Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines.
  • Track and submit expense reports in compliance with company policies.
  • Must be available to travel Monday–Friday weekly
  • Valid Driver’s License
  • At least 2+ years of hands-on experience troubleshooting and installing systems (experience with access control systems and/or fire alarms is a plus)
  • OSHA certification and/or familiarity with OSHA compliance is strongly preferred
  • Ability to lift and maneuver heavy objects as needed & safely climb a ladder up to 30 ft.
  • Ability to operate various forms of power equipment such as: aerial lifts, concrete saws, jack hammers, augers, mixers, etc.
  • Strong ability to analyze and troubleshoot system issues effectively
  • Basic Math Skills – Necessary for measuring, calculating, and troubleshooting system configurations
  • OSHA certification and/or familiarity with OSHA compliance is strongly preferred
  • Excellent benefits package (Medical, Dental, Vision)
  • Tuition Reimbursement Program
  • Company vehicle and company paid travel expenses
  • Highly competitive pay (windshield time paid)
  • Short & Long-term disability
  • Life Insurance
  • Flexible Spending Account (Section 125)
  • Matching 401K retirement plan
  • Excellent training
  • Career Advancement
  • Yearly Bonus
  • Nightly Per Diem
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