Field Service Technician

OWL Services • Hartford, CT

3h • Onsite

About The Position

OWL Services is a leading provider of sales, installation, program management, and service to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices, distribution centers, and over 1,400 field service professionals, OWL offers a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions. The company has received awards for exemplary customer service, including EVgo’s Deployment Excellence Award. The Field Service Technician position is responsible for servicing and installing various electronic equipment, including security and point of sale systems.

Requirements

• Mechanical aptitude and troubleshooting skills required.
• Must be able to work independently and be a strong problem-solver.
• Strong attention to safety and willingness to follow all safety protocols.
• 24/7 on-call rotation with other techs in your area.
• Must be able to travel up to 30-40% overnight.
• High school diploma or equivalent.
• Good driving record is required.
• Ability to use a computer and smartphone proficiently.

Nice To Haves

• Experience with various POS systems (Verifone/NCR) a plus.
• Experience with Alarms a plus.

Responsibilities

• Troubleshoots, inspects, replaces/repairs a wide variety of electro-mechanical devices such as cash registers, coin changers, security equipment, alarms, and point of sale equipment.
• Complete service requests and maintenance repair items in a timely manner and ensures all requests are handled in a professional manner.
• Correctly review work orders, manuals, and drawings to properly perform maintenance and service of equipment.
• Utilize various testing devices, multiple hand and power tools related to the job.
• May be temporarily assigned to other geographical area to provide support with new installations and upgrades.
• Other duties as required.

Benefits

• 10 Paid Holidays
• Flexible Time Off
• 401(k) Company Match
• Health, Dental, and Vision Insurance
• HSA and FSA
• Disability & Occupational Accident Insurance
• Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• World-class paid training program for you to learn the skills for long term career success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED