Field Service Technician - Wheelabrator
About The Position
Norican Group is the proud home to five leading, globally operating brands: DISA, StrikoWestofen, Wheelabrator, Monitizer, and Simpson, all supported by our dedicated Norican digital data engineers. As one strong global partner, we serve our customers better, faster, and more efficiently, providing them with access to all we have to offer. From melting, dosing, and molding through to surface preparation, we provide solutions to solve our customers’ challenges. Position Purpose Provide mechanical and technical support to customers regarding commissioning, installation, inspection, maintenance, service, repair, rebuild and upgrades for all types of blast equipment.
Requirements
- High School Graduate or General Education Degree (GED).
- Three to seven years related experience.
- Valid Driver's License with good driving record; Forklift Driving Certified.
- Proficiency in Microsoft Office (Outlook); Willingness to train and learn the AX ERP system.
- Mechanical, PLC, Pneumatic and Hydraulic knowledge and aptitude required.
- Welding, burning, brazing, soldering, fabrication, and mechanical.
- Operate Crane, Man Lift, and Scissor Lift
- Must be proficient in blueprint reading and interpretation along with an understanding of basic Geometric Dimensioning and Tolerancing (GD&T) terminology.
Responsibilities
- Install new Wheelabrator equipment, ensuring it's properly configured and integrated with existing systems at customer’s site.
- Perform regular maintenance checks on equipment to prevent issues and ensure optimal performance.
- When equipment malfunctions, diagnose the problem, determine the appropriate solution, and make necessary mechanical repairs or replacements.
- Provide technical training, guidance and support to customers, explaining how to use and maintain equipment and grow the customer relationship.
- Document all service activities, including repairs, maintenance, and customer interactions as needed.
- Ability to comply with all Norican’s Environmental, Health and Safety (EHS) requirements and other applicable federal, state, and local EHS requirements.
- Supervise projects and contractors as needed.
- Complete continuous education and certifications to maintain up to date technical knowledge of equipment lines.
Benefits
- Competitive health insurance options
- Employer paid Short-Term and Long-Term Disability coverage
- Employer paid life insurance
- Employer paid critical illness and accidental coverage
- 401k with employer match
- Paid vacation and sick time
- Paid holidays
- Annual bonus opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
