Field Service Technician

SST DirectDavenport, IA
16d$32 - $45Onsite

About The Position

Field Service Engineer / Field Service Technician Direct Hire Opportunity | High-Tech International Manufacturer We are seeking a Field Service Engineer or Field Service Technician for a direct hire opportunity with a global, high-tech company delivering advanced laser technology solutions to the Automotive, Aerospace, Medical, and Scientific Research industries. 📍 Available Locations Idaho Falls, ID Davenport, IA

Requirements

  • Associate degree (2-year) in Engineering or a related technical field preferred, or equivalent combination of training and experience
  • Strong electrical and computer systems knowledge with advanced diagnostic and troubleshooting skills
  • Prior experience with robotics, lasers, automation systems, or mechatronics required
  • Proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint)
  • Ability to work independently in a field-based environment
  • 100% travel within North America to support customer sites and possible international
  • Occasional overnight stays required
  • Valid driver’s license required
  • Ability to obtain a U.S. passport
  • Must be able to rent automobiles

Responsibilities

  • Support customers across North America as part of the technical service team
  • Install, maintain, troubleshoot, and repair company equipment to high-quality standards
  • Perform basic retrofits and software installations
  • Provide customer training on equipment operation and maintenance
  • Complete service documentation accurately and on time
  • Work independently to resolve technical issues while maintaining strong customer relationships
  • Participate in an initial 5–6 month training program , with ongoing training on new and existing products
  • Take on additional responsibilities as assigned by management

Benefits

  • Paid Time Off (PTO)
  • Medical, Dental, and Vision Insurance
  • 401(k)
  • Short-Term & Long-Term Disability (STD/LTD)
  • Relocation Package: $10,000–$15,000 for qualified candidates, which includes:
  • 4–8 weeks of apartment or extended-stay housing
  • 6–8 weeks of car rental
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