Field Service Technician

SST Direct•Davenport, IA

16d•$32 - $45•Onsite

About The Position

Field Service Engineer / Field Service Technician Direct Hire Opportunity | High-Tech International Manufacturer We are seeking a Field Service Engineer or Field Service Technician for a direct hire opportunity with a global, high-tech company delivering advanced laser technology solutions to the Automotive, Aerospace, Medical, and Scientific Research industries. 📍 Available Locations Idaho Falls, ID Davenport, IA

Requirements

Associate degree (2-year) in Engineering or a related technical field preferred, or equivalent combination of training and experience
Strong electrical and computer systems knowledge with advanced diagnostic and troubleshooting skills
Prior experience with robotics, lasers, automation systems, or mechatronics required
Proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint)
Ability to work independently in a field-based environment
100% travel within North America to support customer sites and possible international
Occasional overnight stays required
Valid driver’s license required
Ability to obtain a U.S. passport
Must be able to rent automobiles

Responsibilities

Support customers across North America as part of the technical service team
Install, maintain, troubleshoot, and repair company equipment to high-quality standards
Perform basic retrofits and software installations
Provide customer training on equipment operation and maintenance
Complete service documentation accurately and on time
Work independently to resolve technical issues while maintaining strong customer relationships
Participate in an initial 5–6 month training program , with ongoing training on new and existing products
Take on additional responsibilities as assigned by management