Field Service Technician

Veteran Hiring Solutions•Kennesaw, GA

23d•$75,000 - $80,000

About The Position

Provide technical excellence and frontline customer support for precision testing systems used across manufacturing, R&D, and quality control industries. This role exists to ensure every installation, service, and calibration is executed to the highest standard — protecting the company’s reputation for quality and empowering clients to succeed. You are the face of the organization in the field: part technician, part trainer, and part problem -solver. Your work keeps vital material testing systems operating safely, accurately, and efficiently.

Requirements

Must have served in the U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves, or U.S. National Guard.
2+ years of field service experience in electro -mechanical, automation, or testing equipment (post -military experience required)
Proficiency troubleshooting electrical systems up to 480V, including drives, relays, and PLC interfaces
Experience with hydraulic and pneumatic systems
Ability to read, interpret, and apply electrical schematics and mechanical drawings
Valid driver’s license; ability to travel 90–100% (domestic, primarily regional)
Excellent communication and customer interaction skills

Responsibilities

Install & Commission Equipment: Independently install, configure, and calibrate custom material testing machines at client facilities, ensuring systems meet operational specifications.
Diagnose & Resolve Issues: Troubleshoot and repair complex electro -mechanical systems — including electrical (up to 480V), hydraulic, and pneumatic components — using schematics and mechanical drawings.
Deliver First -Visit Resolution: Resolve customer issues efficiently and accurately on -site, minimizing repeat service calls and downtime.
Customer Training & Support: Train operators and maintenance staff on system operation, calibration, and software, ensuring confident and safe equipment use.
Autonomous Field Operations: Manage personal travel, scheduling, and reporting with minimal supervision while maintaining high levels of professionalism and responsiveness.
Continuous Improvement: Capture and report system issues or recurring trends to internal engineering teams, contributing to product and process improvements.