Field Service Technician

SikaColumbus, OH
12h

About The Position

As a dispenser technician you will provide field service to the concrete admixture sales team in the installation and support of dispensing equipment at customer locations; troubleshoot and repair equipment as necessary. The employee in this position works remotely within established policies and procedures. Sika Corporation will supply a vehicle, cell phone, tools, and necessary equipment to meet the jobs needs. On the job training is provided by Sika Corporation for this unique industry position.

Requirements

  • Maintenance or other experience demonstrating mechanical and electrical aptitude and ability.
  • Must have some working knowledge of basic electrical, pneumatic, and mechanical concepts.
  • Must have the physical ability to climb ladders, lift 50lbs frequently, and bend and stretch to perform tasks.
  • The ability to work flexible hours to support business and customer demands is required.
  • Must be able to maintain and perform repairs on equipment.
  • Must be self-motivated, manage time wisely, work independently and demonstrate initiative.
  • A valid state motor vehicle operator's license is required with an acceptable driver history.
  • Must be comfortable driving long distances.

Nice To Haves

  • Associate's Degree in mechanical or electrical technology a plus, but not required.

Responsibilities

  • Travel to customer locations to maintain and install dispensing equipment; including electrical, pneumatic, and plumbing components.
  • Assemble, install, troubleshoot, service, maintain and repair dispensing equipment as needed.
  • Assist the customer in the use and maintenance of equipment.
  • Maintain inventory of equipment and parts; insure availability of all materials needed to install and maintain dispensing equipment.
  • Work closely with sales team and customers to insure excellent customer satisfaction with product and service and to resolve issues.
  • Act as liaison between sales personnel and customers in responding to issues and/or problems.
  • Develop and prepare reports to support dispenser and technical service operations; develop and prepare weekly reports for management review of customer contact and service activity.

Benefits

  • 401k with Generous Company Match
  • Bonuses
  • Medical, Dental, and Vision Benefits
  • Paid Parental Leave
  • Life Insurance
  • Disability Insurance
  • Paid time off, paid holidays
  • Floating holidays + Paid Volunteer Time
  • Wellness/Fitness Reimbursements
  • Education Assistance
  • Professional Development Opportunities
  • Employee Referral Program & More!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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