Field Service Technician - Ashbrook

Alfa Laval•Richmond, VA

1d•Onsite

About The Position

Every day, Alfa Laval offers opportunities to make a positive impact on colleagues, partners, customers, and society by pioneering solutions for the future and unlocking the full potential of precious resources. The company challenges conventional thinking to develop world-leading technologies in vital areas like energy, food, water, and shipping, fostering an innovative and open start-up culture that drives both company and personal growth. The Field Service Technician role involves being available 24/7 for on-call field service labor, troubleshooting, and service training at customer locations. This support encompasses mechanical, electrical, and electronic components, with a strong emphasis on wastewater treatment technologies to ensure reliable operation, optimum performance, and efficiency. Key duties include performing preventive maintenance, emergency, and warranty repairs. The technician must also manage travel costs and operating expenses associated with field service visits. This position is based in Houston, TX, with multiple openings.

Requirements

High School Diploma or an Associate’s degree
A minimum of two years’ hands‑on experience in field service or industrial environments
Strong mechanical aptitude with basic electrical skills
Experience troubleshooting technical issues, following procedures, and working safely in industrial settings
Strong clear communication skills with customers and internal teams and have a customer‑focused mindset
Comfortability working independently in the field while also being a strong team player
Basic PC skills (Word, Excel) and are willing to learn internal systems for service and expense reporting
Adaptable, eager to learn, and motivated to grow your technical skills
Possess a valid driver’s license
Can meet physical requirements, including lifting up to 85 pounds or more
Ability to climb ladders and enter confined spaces, such as air plenums or equipment rooms, as required by the job
Requires frequent stooping, kneeling and bending as well as prolonged periods of standing and walking

Responsibilities

Perform field service support for mechanical and electrical equipment, including belt filter presses, Iso-Disks, and Sequencing Batch Reactors (SBR) at customer sites
Troubleshoot, repair, install, start up, and shut down equipment in accordance with safety and OSHA requirements
Conduct preventive maintenance, emergency repairs, and warranty service to ensure reliable operation and performance
Complete trial runs and testing to verify equipment meets performance and quality standards
Document service work and parts used accurately for reporting and invoicing purposes
Advise and train customer operators and maintenance personnel on safe operation and maintenance procedures
Collaborate with Service Operations, Sales, Engineering, and Project Management teams
Travel extensively (approximately 75–85%) to support customers across assigned territories