Field Service Technician

OPEXMoorestown, TX
Onsite

About The Position

OPEX Corporation is seeking a full-time Field Service Technician to maintain and repair advanced automation equipment at customer sites. This role is ideal for a hands-on technician who enjoys troubleshooting, working independently, and delivering high-quality customer service.

Requirements

  • Associate degree in Electronics and/or equivalent hands-on job experience.
  • Must have excellent customer service skills.
  • Possessing a driver’s license, insurance and a reliable vehicle.
  • Ability to lift at least 25 pounds independently.
  • Ability to maneuver a job site, including tight spaces in around our equipment.
  • Valid Driver’s License and vehicle for daily use.

Responsibilities

  • This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment
  • Installing and setting up new equipment
  • Diagnose mechanical and electrical issues by working directly with customers and evaluating system performance
  • Completing field service reports
  • Keeping the customer informed as repairs are made and answer any question that may arise.
  • Interact with management as well as other personnel to analyze and correct any equipment performance issues.
  • Completing and submitting weekly online timecards and expense report
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