Field Service Technician

Oregon Lottery•Roseburg, OR

1d•Onsite

About The Position

You will report to the Supervisor in Field Service, and maintain, service and repair Oregon Lottery equipment within retailer establishments, while building relationships with retailers. You will complete all projects and video lottery preventative maintenance during the specified time frames for a designated area of assignment. You will also provide customer service for Oregon State Lottery retailers and players.

Requirements

Associate's Degree and three (3) years of experience repairing and maintaining electronic equipment and providing technical support; OR
Five (5) years of experience repairing and maintaining electronic equipment and providing technical support.
Valid driver's license in their state of residence
Candidates must live within 30 minutes of the assigned route (Roseburg Area) and in the State of Oregon, or willing to relocate, to be eligible for consideration.

Responsibilities

Apply Lottery Management Core Values and Expectations in performing daily activities. Ensure conduct embodies the principles of fairness, integrity, security, and honesty (FISH). Support and integrate into your work the Lottery's commitment to:
Responsible gambling
Diversity, equity, and inclusion
Culture of safety
Maintain, service and repair Oregon Lottery equipment.
Respond to field requests.
Work hours/shifts including nights and weekends to meet needs.
Check gaming equipment, identify problems, and take corrective action.
Perform preventative maintenance on Lottery equipment.
Maintain assigned vehicle and inventory of supplies.
Complete required paperwork.
Attend required trainings.