Field Service Technician Opportunities

GEA Group-posted 3 days ago
$28 - $55/Yr
Full-time • Entry Level
Remote • Manchester Township, PA
5,001-10,000 employees
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GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide. Join Our Dynamic Team! GEA Group is seeking new and experienced and dedicated Industrial Refrigeration Service Technician to join our team. This role involves supervising the start-up of our product line, performing maintenance procedures, providing warranty work, and offering advanced technical support. If you have a strong mechanical and electrical aptitude, excellent problem-solving skills, and a passion for customer service, we want to hear from you! Location: These are remote, travel positions that require incumbents to visit customers' locations throughout the US.

  • Respond to customer requests and field dispatches.
  • Meet with customers on-site to discuss service or repair needs.
  • Provide advanced technical support and perform advanced troubleshooting for compressor packages, electrical, and control systems.
  • Perform retrofitting of industrial control panels across multiple manufacturers.
  • Conduct compressor repairs and address controls-related issues, including PLC and Microlink.
  • Complete routine maintenance or repair in accordance with ANSI/IIAR-6 2019 standards.
  • Inspect machinery to confirm proper working order and provide preventative measure suggestions.
  • Supervise the start-up of the company's product line and perform warranty work.
  • Discuss work completed with the customer and provide technical training to users/customers.
  • Assist other departments in developing new products and improving existing products from a service perspective.
  • Recommend improved tools, procedures, and devices for service operations.
  • Minimum of a high school diploma or GED required.
  • 2+ years of experience with industrial refrigeration equipment REQUIRED.
  • Capable of reading P&IDs and electrical schematics.
  • Knowledge of the refrigeration cycle and major components.
  • Advanced working knowledge of electrical systems and control schemes.
  • Strong mechanical and electrical aptitude.
  • Excellent verbal and written communication skills.
  • Ability to problem-solve and resolve issues.
  • Excellent time management skills.
  • Must be a self-starter and driven.
  • Physical ability to perform tasks (e.g., lifting 75lbs, maneuvering in small spaces).
  • Ability to travel up to 90%
  • Must possess a valid driver's license and good driving record.
  • Applicants must be authorized to work in the U.S. without current or future sponsorship.
  • Technical school certification in refrigeration or similar field preferred.
  • RETA CARO or CIRO Certification preferred.
  • Medical, dental, and vision coverage begins on your first day
  • Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
  • A 7% 401(k) employer match helps grow your retirement savings faster
  • Take advantage of tuition reimbursement to further your education or skillset
  • Our wellness incentive program rewards healthy habits
  • Access to a confidential Employee Assistance Program for personal or professional guidance
  • Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
  • Significant tool allowance upon starting with the company
  • Company credit card.
  • Company laptop/mobile phone.
  • Company vehicle.
  • Paid travel expenses and vehicle maintenance fees.
  • Meal allowance.
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