Field Service Technician (Entry Level) - Greenville, NC

PGBPGNGLOBAL

3d•$24•Onsite

About The Position

P&G Professional is the commercial division of Procter & Gamble focused on improving the lives of our consumers away from home. We provide the hospitality, foodservice, and long-term care industries chemical programs and solutions that keep their facilities clean and safe. The Senior Field Service Technician (FST) is a field based position working independently to install, troubleshoot, repair, and maintain our chemical dispensing equipment as well as other equipment used in commercial foodservice or laundry operations. The goal is to deliver exceptional service (not sales) in a way that delivers customer retention and superior customer service. This is a full-time position with Procter & Gamble that includes a competitive healthcare plan and retirement benefits. P&G Professional is expanding rapidly across North America and this position offers the opportunity to join a great company that can offer significant career opportunities as we continue to grow.

Requirements

Great work ethic
Willingness to learn new skills with provided training
Basic understanding in electronics, plumbing, maintenance or mechanical systems with the ability to troubleshoot with root cause analysis
Moderate working knowledge of appropriate tools, data, implements and service needs
Proficient in laptop and cell phone technology to include but not limited to Salesforce, Microsoft Word and Excel
Valid driver’s license
Ability to lift, lower and carry objects up to 50 lbs.
Ability to push and pull objects up to 50 lbs.
Ability to climb a vertical ladder
Ability to climb up and down stairs
Ability to stand, sit, and/or walk for long periods of time, twist, bend at the knees , stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: Concrete, asphalt (uneven surfaces).
Ability to operate a computer keyboard to input and access data, and phone
Ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
Ability to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions
Ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt
Must live in specified city

Responsibilities

Install chemical dispensing equipment
Troubleshoot chemical dispensing equipment
Repair chemical dispensing equipment
Maintain chemical dispensing equipment
Install other equipment used in commercial foodservice or laundry operations
Troubleshoot other equipment used in commercial foodservice or laundry operations
Repair other equipment used in commercial foodservice or laundry operations
Maintain other equipment used in commercial foodservice or laundry operations
Deliver exceptional service
Deliver customer retention
Deliver superior customer service