Field Service Technician

H2O Innovation Inc.•Ramsey, MN

6h•Onsite

About The Position

H2O Innovation is a smart water treatment solutions company that simplifies water treatment by integrating state-of-the-art technologies to solve water challenges. The company aims to provide international services in a people-oriented environment that fosters professional and personal growth. The Field Service Technician will primarily be responsible for servicing, maintaining, and operating the company's pre-engineered, containerized water treatment systems (Flexbox.TM) designed for emergency or temporary water treatment scenarios. This role involves contributing to the operation of Mobile Assets and Pilots across North America, prioritizing tasks, and adjusting plans based on urgency. The technician will work closely with engineering teams, project managers, and clients to ensure successful project completion and customer satisfaction.

Requirements

Relevant technical site experience (for example, testing and operations experience), construction, and commissioning, as well as good IT and analytical skills
Mechanically inclined with ability to disassemble and reassemble piping,valves,equipment,etc
Valid driver’slicense
Must be available to travel unrestricted in both USA and Canada - 50% of the work requires traveling
Excellent troubleshooting and problem-solving skills
Basic understanding of water treatment processes, equipment, and technologies
Ability to interpret engineering drawings, schematics, and P&IDs
Ability to meet all customer site access requirements and maintain a high degree of behavioral safety in all aspects of work
Excellent interpersonal, leadership and managerial skills
Be autonomous, resourceful and meticulous
Provide excellent customer service

Nice To Haves

Knowledge in various PLC programming software
Experience in and knowledge of a variety of UF, RO, MBR technologies, chemical dosing kits, pumps, compressors, blowers, instrumentation, valves, screening systems, cartridge filters, etc.

Responsibilities

Participate in the planning, coordination, execution of deploying our Flexbox.TM mobile fleet and our fleet of water treament pilots across North America
Coordinate with the cross-functional teams (Automation, Commissioning, Service)
Trouble-shoot on site issues, both remotely and in the field.
Escalate technical & commercial problems to the team
Verify spare part usage andtrack inventory
Gather feedback from usersto help better the design of assets and streamline asset operations
Maintain an accurate log of asset issues and deployment documentation / logs for lessons learned and updates to Asset’s O&M and checklists
Interact with vendors or third parties as needed to support Asset and pilots
Review client checklists for completeness and accuracy
Visit sites to perform commissioning, startup, tuning, and training. Complete follow up visits when needed
Validate deployed assets are correctly installed,configured and maintained by client
Advocate for quality and maintenance of assets
Identify bottlenecks and inefficiencies
Propose deployment/design strategies to improve
Participate in FAT tests, Wet tests, and maintenance of assets in H2O’s facilities