Field Service Technician - New Orleans

Culligan QuenchNew Orleans, LA
1d$23 - $23

About The Position

The Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position.

Requirements

  • Experience in repair and maintenance
  • Technical school degree preferred
  • General Computer Skills required
  • Microsoft Office experience preferred
  • Must have good verbal and written skills
  • Ability to learn the internal workings and repair approaches to repairing water coolers
  • Ability to work in a fast pace environment where quantity and quality go hand in hand
  • A clean work record and ability to pass a pre-employment drug screen
  • Physical requirements include ability to bend, squat, walk with heavy equipment, climb ladders, and lift 70+ pounds
  • Valid driver’s license
  • Must be at least 21 years old
  • Mechanical aptitude: Experience working with tools or repairing equipment.
  • Driving experience: Comfortable operating a vehicle for work purposes and familiar with routes/GPS (experience may be in a company or personal vehicle).
  • Professional, service-minded demeanor: Good customer service and communication skills.

Nice To Haves

  • Technical school degree preferred
  • Microsoft Office experience preferred

Responsibilities

  • Responsible for troubleshooting product for required repairs
  • Routinely change water filters, clean and sanitize water tanks, change UV bulbs and clear water lines
  • Visually inspect for leaks and malfunctions
  • Perform service agreement tasks and other job-related duties as assigned
  • Responsible for following company and customer safety policies and procedures
  • Maintain and comply with company vehicle maintenance policy and procedures
  • Technician will have strong technical and mechanical aptitude
  • Technician will have familiarity with basic tools and maintain ability to transport both equipment and tools to customer sites
  • Electronically transferring customer and company information
  • Regular and reliable attendance

Benefits

  • Competitive hourly rate with overtime potential.
  • Medical, Dental, and Vision insurance starting Day 1.
  • 401(k) match of 50% up to 6%.
  • 10 paid holidays plus PTO.
  • Company take-home vehicle, gas card, and tools.
  • Paid training and ongoing career development opportunities.
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