Field Service Technician

Authority HVAC•Los Angeles, CA

32d

About The Position

LET’S BUILD THE INDUSTRY’S NEXT GREAT TEAM We’ve built our organization around supporting great service technicians- not the other way around. The better our support system, the happier our customers, and the more we all grow. It’s that simple. Now in our 16th year, Authority HVAC provides HVAC and refrigeration services to the country’s top retail, hospitality and retail chains. We work inside shopping centers, power centers, indoor malls, outlet centers, and some of the industry’s most famous shopping destinations. We’re not owned by a private equity company. We are founder-owned and believe in doing things the right way- treating your employees with respect, acting with fairness, and knocking customer’s socks off with the best service in the industry. Our back office is staffed to allow you to do what you do best- we want the paperwork, purchasing, estimating, and customer communication handled by the office staff. The more efficient we make your day, the more we all grow. You’ll find all the same bells and whistles that our competition has here- new vehicles, best-in-class software, health insurance, generous pay structure, and lots of paid vacation. What sets us apart is our culture- a place where people are valued, hard work is recognized, and success is a result of teamwork

Requirements

Must be able to lift at least 70 lbs. and must be willing and able to climb ladders.
Must have 2+ years of commercial HVAC experience.
Must have refrigeration experience.
Must be able to successfully complete a criminal background check, drug test, and driver’s license check
EPA Certification Universal
HVAC service: 2+ years

Nice To Haves

Light commercial refrigeration experience, preferred but not required

Responsibilities

Responding to Customer Service Requests (service calls)
Performing routine maintenance on customer equipment
Diagnose and repair issues related to system performance or failure
Installation of new HVAC equipment
On-call for one week, every 2-4 weeks as required (Frequency varies based on location)
Utilization of company web-based software system to capture client signatures and close out service requests
Communicating with the Service Coordinator on a daily basis
Maintaining current vehicle inventory, cleanliness and maintenance
Participate in meetings and training