Field Service Technician - Detroit, MI

Robert Reiser & Company, Inc•Detroit, MI

About The Position

Field Service TechnicianDetroit, MI CANDIDATES MUST RESIDE WITHIN A 1.5 HOUR COMMUTE OF ANY MAJOR AIRPORT Join Reiser as a Field Service Technician and Make an Impact! Are you passionate about technical problem-solving and providing exceptional customer service? Join a team with over 60 years of success in the food equipment industry, recognized globally for quality, innovation, and unmatched customer support. Reiser is the trusted name for food manufacturers, delivering better, smarter solutions in food processing and packaging. About the Role As part of our dynamic, growth-driven team, we’re seeking an experienced Field Service Technician to install new equipment and perform maintenance and repair services for our customers. This role combines travel, technical expertise, and direct customer interaction, giving you the chance to help ensure Reiser’s equipment performs at its best, making a real difference in our customers' businesses. Candidates should live within a 1.5-hour commute of any major airport for easy access to our customers. Our Vision Robert Reiser & Co. will serve the food industry and other selected markets by selling and supporting equipment that provides solutions to customer needs. Every customer contact will result in an improved relationship with that customer. We will continuously strive to strengthen our supplier partnerships. We will encourage our fellow employees to reach their potential. Therefore, we will earn a fair profit and ensure our future. Who We’re Looking For If you have strong electro-mechanical skills and thrive in a customer-facing role, we want to meet you! Our ideal candidate is smart, energetic, hard-working, and likes to have fun on the job. At Reiser, you'll be welcomed into a culture that values hard work, supports career growth, and is committed to the success of every employee.

Requirements

5+ years of experience in equipment maintenance, troubleshooting, and repair.
Practical knowledge of mechanical, electrical, hydraulic, and pneumatic systems.
Ability to read technical diagrams and schematics.
Customer-focused mindset.
Comfortable with 60-80% travel during the week – mostly on in the southeast by automobile or plane.
CANDIDATES MUST RESIDE WITHIN A 1.5 HOUR COMMUTE OF ANY MAJOR AIRPORT

Nice To Haves

Food processing or packaging machinery experience is a plus.
Bilingual (English/Spanish) skills is an added bonus.

Responsibilities

Upon hire, you will enter the Reiser "FIRST" program that provides extensive training on our flagship product line(s).
Install new packaging and processing machinery and perform routine maintenance and on-site repairs.
Troubleshoot and resolve issues by applying your expertise in mechanical, electrical, hydraulic, pneumatic, and control systems.
Spend approximately 60-80% of your time traveling within the southeast to visit food production facilities, helping customers optimize their equipment.
Train customers in preventive maintenance to keep equipment running smoothly and effectively.
Participate as necessary in new projects to install or improve the safety and performance of existing and new equipment.

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