Field Service Technician

REIC • Williston, ND

31d

About The Position

As a Field Service Technician, you'll be the go-to technical expert ensuring our rental equipment performs at its best-whether in the Williston, ND shop or out in the field. You'll play a vital role in keeping customers up and running by diagnosing issues, performing preventative maintenance, and making repairs that exceed expectations. Safety, quality, and customer satisfaction are at the core of everything you do.

Requirements

• 3+ years of technical experience in equipment service, field maintenance, or a related area.
• Good mechanical aptitude and strong troubleshooting and repair skills (mechanical, electrical, or hydraulic a plus).
• Ability to read and apply electrical schematics & blueprints.
• Great communication skills-you can explain technical issues clearly to customers and teammates.
• A safety-first mindset and proven track record of working responsibly in shop or field settings.
• A clean driving record to be verified through MVR
• Ability to travel 50-75%

Nice To Haves

• CDL certifications is a plus.

Responsibilities

• Install, test, maintain, and repair rental equipment both in-house and at customer sites.
• Diagnose technical issues and resolve them efficiently-or collaborate with team experts when needed.
• Deliver hands-on customer support, including training users on proper equipment care.
• Maintain accurate service records using modern tools and systems.
• Travel to customer sites, support on-call rotations, and adapt to seasonal overtime as needed.
• Always put safety first-on the road, in the shop, and on customer sites.

Benefits

• Competitive pay and overtime opportunities.
• Company vehicle and mobile phone provided.
• Full benefits package (health, dental, vision, 401k match, PTO).
• Ongoing training and career development to help you grow your technical expertise.
• Education tuition and certification allowance/reimbursement.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed