Field Service Technician
About The Position
At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist. You’ll be challenged and rewarded. Make friends and have fun. Improve our customers’ packaging performance and efficiency every day. Help build the future of packaging automation. We’re proud of that and hope you will be too. Do we have your attention? Keep reading. ID Technology is seeking a customer-focused, mechanically inclined individual for a Field Service Technician opportunity in our Upper Midwest region. Someone located in or near Green Bay, WI would be well-situated for the role. Our Field Service Technicians contribute to the success of the company and our customers through technical expertise and interpersonal skills to ensure superior service.
Requirements
- Experience in the repair and troubleshooting of electro-mechanical equipment
- Ability to identify customer needs and match their solution with company products/services
- Knowledge of industry and applications
- Computer literacy, especially MS Office. Syteline a plus.
- Ability to be on the road 60% of the time; including overnight trips
- Must have dependable vehicle and good driving record; Real ID or Passport are required for travel
- Ability to conduct business in an ethical, successful manner
- Strong technical, communication and organizational skills
- Self-motivated with desire to achieve personal professional growth
Nice To Haves
- PMMI certification: company provided
Responsibilities
- Install, demonstrate, maintain and repair marking, coding and labeling equipment
- Develop reports in keeping with company reporting mechanisms
- Attend trainings and meetings as required by leadership
- Assist in office-based duties when not required to be in the field
- Keep current on trends from both market and technical perspectives
Benefits
- comprehensive medical/dental/vision programs
- life insurance
- a generous paid time off program
- a retirement savings plan with a company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
