Field Service Technician
About The Position
A company with a pioneering past and a purposeful future. At ACCO Brands, we are united by a common purpose, to empower our consumers to feel good when they work, learn, and play. For more than a century we have developed and nurtured brands that enable people to work with more productivity, learn with more confidence, and play with more enjoyment. We are passionate about a winning culture where we grow together, driving business, professional growth, and success. We invite you to be part of a team that is grounded in a history of category-leading brands and products and focused on positioning our company for the future. Job Summary ACCO Brands/GBC is seeking a Field Service Technician to service the Richmond, VA area. In this role, you will be responsible for field service, repair, and maintenance of roll laminators, business card cutters, ream paper cutters, punch machines, and other print finishing equipment. Get back to utilizing your skillset and enjoy repairing office equipment again!
Requirements
- Associate's degree, trade certifications, or equivalent field experience required
- Valid Driver’s License with a clean driving record required
- Electro-Mechanical experience using a multi-meter to troubleshoot circuits and reading schematics to troubleshoot machines preferred
- Experience with Microsoft Office and comfortable using computers
- Superior time management skills and reliability
- Strong mechanical aptitude and diagnostic experience
- Excellent customer service and communications skills
- Comfortability with being self-motivated
- Local Candidates Only (No Relocation Assistance will be provided for this role)
Nice To Haves
- Electro-Mechanical experience using a multi-meter to troubleshoot circuits and reading schematics to troubleshoot machines preferred
Responsibilities
- Provide outstanding service to our clients and promote business
- Perform break / fix service calls in an assigned area
- Servicing, installing, diagnosing and repairing binding, laminating, cutting, folding, stitching, and other document handling equipment
- Manage your own daily schedule to meet the customer expectations
- Maintain your spare parts inventory and manage your calls and parts on the company laptop
- Provide operator training to customers on machine operations and job setup
Benefits
- Comprehensive medical, prescription, dental, and vision plans
- 4% 401(k) match with immediate eligibility and vesting
- Competitive time off, available from the first day of employment
- Parental leave
- Company-paid life and disability benefits
- Critical illness, accident, and long-term care insurance options
- Employee and family assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
