Field Service Technician

Aztec • Middletown, NY

11h • $55,000 - $60,000

About The Position

As a Field Service Technician, you will be expected to maintain and repair printers, copiers, and related equipment at Aztec client locations

Requirements

• Minimum 3 years’ experience repairing print and copy equipment
• Existing technician certification in at least one of the following A3 copy equipment lines: Canon, Sharp, Xerox, Toshiba, Kyocera, Konica Minolta, Ricoh
• Ability and willingness to drive between client locations every day
• Valid US drivers licenses and clean driving record
• Ability to communicate effectively with clients and Aztec colleagues in person, over the phone, and over email
• Friendly and polished client-facing presence and commitment to client satisfaction
• Demonstrated enthusiasm for and expression of our corporate values: Growth Mindset: you never assume the status quo is best; you see what is possible instead of what isn’t and develop a plan to make it reality Technologically Fluent: you integrate best practice technological solutions into your work to improve productivity; you always want to learn more about the best technology available and can credibly advise others on technological solutions Customer First: you value relationships as the foundation of business; you aspire to exceed expectations in every client interaction; you constantly look for ways to stand out and add value as a business partner

Nice To Haves

• Bonus points for experience and certifications with Canon and Sharp

Responsibilities

• Communicate with Dispatch to open/close calls accordingly
• Perform preventative maintenance and repairs on machines
• Communicates with customer and dispatch to clearly provide updates and timelines for services
• Manages assigned areas for call prioritization within defined contract agreements
• Maintain an organized and accurate inventory of spare parts in your assigned company van
• Complete manufacture-provided trainings to earn and maintain certifications on key equipment lines

Benefits

• Base salary of $55,000-60,000, plus performance-based bonuses
• Comprehensive wellness benefits including health, dental, and vision insurance
• Employer-sponsored 401(k) plan and life insurance
• Employee discount programs
• Paid vacation, holiday, and sick time
• We are an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed