Field Service Technician

RPG Squarefoot Solutions • Philadelphia, PA

40d • $45,000 - $65,000

About The Position

Reprographic Products Group (RPG), a regional leader in wide-format printing and imaging technology (HP, Xerox, MUTOH, Fluid Color), is actively seeking a skilled Field Service Technician to join our team. If you're experienced, customer-focused, and ready to travel daily within our service area, this is your opportunity.

Requirements

• 2+ years of experience servicing HP, Xerox, MUTOH, or similar large-format printers
• Valid driver’s license with clean driving record
• Strong computer literacy and troubleshooting skills
• Ability to lift 50 lbs and perform physical tasks
• Willing to travel daily within the assigned region

Responsibilities

• Perform scheduled maintenance and emergency service for wide-format printing systems
• Diagnose hardware/software issues and install firmware updates
• Deliver an exceptional service experience to a professional client base (AEC, federal, and commercial accounts)
• Complete service calls with attention to detail, documentation, and follow-through

Benefits

• Salary: $45,000–$65,000 depending on certifications and experience
• Signing bonus
• Company-provided vehicle, laptop, phone, and tools
• PTO, sick leave, and floating holidays
• Summer Friday Hours
• Career growth opportunities in a growing regional technology services provider

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees