Field Service Technician

OneH2, Inc. • San Antonio, TX

43d • Onsite

About The Position

The Field Service Technician will support our Hydrogen gas production facility. This person will be responsible for the installation and servicing of the production, compression, dispensing, transportation and storage equipment. This person will also be responsible for reporting breakdown events, parts ordering and maintenance of these machines/equipment at a specific location. This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills.

Requirements

• Minimum high school diploma or equivalent with technical electrical and mechanical coursework.
• Preferred three (3) or more years of direct experience in mechanical and electrical troubleshooting, will look at new graduates as well.
• Formal training and education may be also considered in lieu of direct experience.
• Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle. A class A CDL with hazmat endorsement will be required after employment. OneH2 will provide reasonable accommodation and reimbursement for the training and certification process.
• Must be able to lift 50 pounds on regular basis unassisted.
• General mechanical aptitude is required.
• Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook.
• Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels
• Excellent verbal and written communication skills.
• Creativity in solving technical problems.
• Ability to work independently.
• Uncompromising dedication to quality.
• Exceptional time management skills with the ability to handle multiple tasks.
• Punctual and reliable.

Nice To Haves

• Knowledge of lift truck operation and applications is highly preferred.

Responsibilities

• Maintenance and service of electromechanical equipment at customer sites.
• Performing diagnostics, troubleshooting, and evaluations to maintain optimum efficiency at a specific location.
• Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing equipment.
• Providing on-call and emergency support service to customers as required.
• Purchasing tools, equipment, and parts for customer service and support as required.
• May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems.
• May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of equipment.
• Providing regular feedback to management regarding overall site performance and field maintenance issues and activities.
• Completing administrative duties and documentation, including: incident reports, service logs, inventory maintenance and site and system documentation amongst other things.
• Exhibiting and enforcing safety procedures in the field or customer sites.
• Travel as required for business needs; expected to drive safely and to adhere to all traffic laws.
• Represent OneH2 in a professional manner at all times and in all interactions.
• Perform other duties as assigned.

Benefits

• An opportunity to work with a growing company.
• Joining a dynamic company at a time of major growth and expansion.
• Professional development and career growth.
• Working in an inclusive environment that promotes diversity.
• Competitive salary.
• Upon completion of your 90-day probationary period we also offer a comprehensive benefits package at no cost to you, including medical, dental, and vision insurance. We also cover 25% of your dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED