Field Service Technician

Classet•Nashville, TN

1d•$21 - $25•Onsite

About The Position

OWL Services is seeking a skilled Field Service Technician to support customers by installing, maintaining, and repairing electro-mechanical equipment in the field. This role is ideal for a mechanically inclined, safety-focused professional who thrives working independently and enjoys solving technical challenges. Technicians serve as the face of the company, ensuring client systems such as POS equipment, security devices, and related hardware operate efficiently and reliably. This position offers strong earning potential, overtime opportunities, hands-on technical experience, and career growth.

Requirements

Mechanical aptitude and troubleshooting skills required
Ability to work independently and be a strong problem-solver
Strong attention to safety and willingness to follow all safety protocols
Willingness to participate in a 24/7 on-call rotation with other technicians in your area
Ability to travel up to 30–40% overnight
Good driving record required
Ability to use a computer and smartphone proficiently

Nice To Haves

Experience with various POS systems (Verifone/NCR)
Experience with alarm systems
Experience troubleshooting, inspecting, replacing, and repairing electro-mechanical devices such as cash registers, coin changers, security equipment, alarms, and POS equipment
Experience completing service requests and maintenance repair items in a timely and professional manner
Ability to review work orders, manuals, and drawings to properly perform maintenance and service
Experience utilizing testing devices and multiple hand and power tools related to the job
Willingness to be temporarily assigned to other geographical areas to support new installations and upgrades

Responsibilities

Troubleshoot, inspect, repair, and replace electro-mechanical devices including cash registers, coin changers, security equipment, alarms, and POS systems
Diagnose technical issues and provide effective, timely solutions
Complete service requests and maintenance tasks professionally and efficiently
Review work orders, manuals, and technical drawings to ensure accurate repairs
Utilize testing devices, hand tools, and power tools as required
Adhere strictly to all company and customer safety protocols
Participate in a 24/7 on-call rotation with other local technicians
Travel 30–40% overnight, including temporary assignments in other regions for installations or upgrades
Maintain accurate documentation using company systems and mobile technology