Bray-posted 19 days ago
Full-time • Entry Level
Onsite • Houston, TX
1-10 employees

At Bray, we're looking for a Field Service Technician to join our U.S. Product Service team. In this hands-on role, you'll support our sales team, distributors, and customers by providing technical assistance, managing returns, and servicing Bray valves, actuators, and control products. You'll play a key part in sustaining long-term customer relationships and ensuring operational excellence in the field. This role is based in Houston, TX , with occasional travel (up to 15%) to customer sites across the U.S.

  • Provide technical support to customers, distributors, and internal teams regarding Bray products
  • Troubleshoot, evaluate, and perform field repairs on valves, actuators, and control equipment
  • Process Return Material Authorizations (RMAs) and product evaluations
  • Collaborate with the Warranty and Application Engineering teams
  • Use a forklift and basic tools for repair tasks
  • Travel to customer sites as needed for service calls (15% travel expected)
  • High School diploma or equivalent (required)
  • U.S. work authorization (required)
  • Experience working with valves, actuators, and control systems
  • Hands-on technical skills in a manufacturing or industrial environment
  • Familiarity with MS Office (Excel, Word)
  • Strong oral and written communication skills
  • Ability to work independently and as part of a team
  • Physically able to lift up to 50 lbs. and climb as needed (per OSHA)
  • Valid driver's license
  • Competitive Pay Plans
  • Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including: Medical, dental, vision, and life insurance
  • Paid holidays and vacation
  • 401(k) plan with matching contributions
  • Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
  • Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
  • An Exceptional Company Culture: Bray is a Privately-owned and operated business with over 30 Years of Engineered Excellence
  • Medical, dental, vision, and life insurance
  • Paid holidays and vacation
  • 401(k) plan with matching contributions
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