Field Service Technician – Hayward, California

Culligan Quench•Hayward, CA

1d•$27 - $29•Onsite

About The Position

Culligan Quenchâs purpose is to impact peopleâs lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/ About Culligan Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com. Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what's right Consistently deliver exceptional results We are continuously hiring Field Service Technicians across the California market to support our growing customer base and ongoing service demand. This is an evergreen opportunity designed to build a strong pipeline of technicians for current and future openings in the area. As a Field Service Technician, you will install, maintain, and repair our filtered water systems - including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers - at customer locations. Youâll represent Culligan Quench in the field, delivering reliable service and a professional customer experience every day. This role reports to the Field Service Manager and includes use of a company vehicle. We provide hands-on training upon hire. Typical Schedule: Monday - Friday, 7:00 AM â 4:00 PM (Schedule may vary slightly depending on market needs and customer demand.) Pay Range: $27.43 - $29.10 (higher compensation may be available based on experience)

Requirements

Experience in repair, maintenance, mechanical, HVAC, plumbing, appliance service, or related technical field
Strong mechanical aptitude and comfort using basic tools
General computer skills required; Microsoft Office experience preferred
Strong verbal and written communication skills
Ability to learn internal equipment systems and repair procedures
Ability to work in a fast-paced environment where quality and productivity both matter
Valid driverâs license with clean driving record
Must be at least 21 years of age
Ability to pass background screening and any market-specific pre-employment requirements
Physical requirements include ability to bend, squat, climb ladders, lift 70+ pounds, and transport equipment

Nice To Haves

Technical school degree or certification preferred
Microsoft Office experience preferred

Responsibilities

Install, diagnose, and repair filtered water systems at customer sites
Perform preventative maintenance, including filter changes, tank cleaning/sanitization, UV bulb replacement, and line clearing
Troubleshoot equipment issues and complete necessary repairs
Conduct visual inspections to identify leaks, wear, or system malfunctions
Complete scheduled service agreement tasks and document all service activity electronically
Provide a professional, positive customer experience during all service visits
Follow company and customer safety policies and procedures at all times
Maintain company vehicle in accordance with maintenance policies
Transport equipment and tools safely to and from customer locations
Ensure accurate and timely electronic transfer of customer and service information
Maintain regular and reliable attendance