Field Service Technician - Nevada/Utah

Sandvik•Elko, NV

1d•Onsite

About The Position

Sandvik Mining is looking for a Field Service Technician - Nevada/Utah Area. If you have a strong mechanical or electrical background and strong diagnostic skills, Sandvik Mining welcomes you to consider this fantastic Field Service Technician opportunity! Sandvik Mining is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry. The offering covers rock drilling, rock cutting, rock crushing, loading and hauling and materials handling. As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision. This role will largely cover the Nevada/Utah market. The Field Service Technician will spend their time working underground and surface, so candidates must be comfortable with these conditions. As this role requires approximately 50% travel, you will be provided with a company vehicle. This position is located in the Nevada/Utah area. Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. Our offerings cover the entire customer value chain and are based on extensive investments in research and development, customer insights and deep knowledge of industrial processes and digital solutions. In 2024 the Group had approximately 41,000 employees and revenues of about 123 billion SEK in about 150 countries within continuing operations.

Requirements

At least 2 years experience or education in the area of: Mechanical and/or Electrical troubleshooting on medium/high voltage equipment
Knowledge and experience with hydraulics, pneumatics, and electrical systems on heavy equipment
Capability to interpret diagnostics from advanced onboard systems to pinpoint faults
Understanding of and conforming to ISO standards

Nice To Haves

Possess a technical certification or diploma in mechanical or electrical fields and a minimum of 7 years industry related experience
You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers
You are flexible and self-motivated, with a drive to achieve customer satisfaction
A safety champion capable of working alone and stopping work, if required
Familiar with MSHA standards
Excellent troubleshooting ability with strong diagnostic and problem-solving skills
Excellent written and oral communication skills
Possess strong interpersonal skills with a customer service based personality
Ability to read blueprints and interpret equipment schematics

Responsibilities

Troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites
New equipment commissioning and training at customer sites with minimal supervision
Inspect equipment for proper performance and determines faults and malfunctions
Adjust equipment and repair/replace defective parts components or systems according to scopes of work
Tests repaired equipment to ensure proper operational performance
Complete accurate time records, technical reports, failure reports, and parts lists
Actively participate in continuous improvement initiatives
Stay current with the industry, customer, product developments and technical best practices
Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies
Ensure customer satisfaction within the area of primary responsibility