Field Service Technician - Indianapolis

Motorola Solutions•Indianapolis, IN

8d•$55,000 - $72,500•Onsite

About The Position

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Motorola Solutions invites you to join a team dedicated to helping people be their best in critical moments. From assisting firefighters in seeing around buildings to helping police officers navigate street corners, our work is meaningful, innovative, and highly impactful. We pride ourselves on being the best in our field! As a global leader in professional mobile communications, Motorola Solutions boasts a rich history of technological breakthroughs and an extensive network of installed systems worldwide. Our primary focus is delivering mission-critical digital mobile communication systems for public safety and government clients. The Indianapolis Field Service Organization is responsible for installing and maintaining P25 ASTRO radio systems for the State of Indiana and the city of Indianapolis. We provide comprehensive on-site maintenance, direct labor for installations, and system optimization. Job Description The successful candidate for this Indianapolis-based position must either live in the local area or be prepared to relocate/commute to the Public Safety customers location. Responsibilities include offering technical support for custom mission critical systems and products. This involves advanced troubleshooting of software-based electronics, setting up communication infrastructure, and optimizing the performance of RF and Broadband architectures, including legacy analog and modern digital P25 data systems.

Requirements

2+ years of experience with Motorola Base Stations (Quantar, STR, GTR) and Centracom Consoles (Gold Elite, MCC7500).
IP network configuration and T1 circuits is required, Motorola ASTRO Digital, Conventional, MCC Consoles, and SmartNet systems.
Proven experience in P25, LMR, SmartZone, and Smartnet environments is necessary, specifically regarding ASTRO systems, radios, and RF infrastructure.
Capable of configuring Juniper Routers and Aruba Switches, with a preferred background in Nokia LTE or Private LTE systems.
Adeptness with digital RF power meters, TIMS, T1 and Ethernet test sets, and system analyzers is essential.
An Associate's Degree in IT or Electronics, or a minimum of 3 to 4 years of field experience.
Proficiency in Microsoft Office, Google Suite, and Motorola programming software, combined with excellent communication skills and a professional demeanor.
Must hold a clean, valid driver's license.
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
2+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience.
Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)

Nice To Haves

A preference exists for individuals with a working knowledge of Motorola Trunked or Conventional ASTRO equipment, as well as Smartnet and SmartZone systems.
Professional certifications like CCNA, Network+, or NRS1 are highly valued.

Responsibilities

Manage the optimization, maintenance, testing, and documentation of sophisticated communication networks.
Submit weekly status reports detailing completed tasks and milestones.
Utilize deep expertise in wired systems (LAN/WAN) to install, configure, and maintain network components like routers, switches, firewalls, and cabling.
Maintain server hardware, operating systems, and software, resolving any application or system issues through effective troubleshooting.