Field Service Technician - Ann Arbor, MI

Belimed, Inc.•Jackson, MI

57d•$32•Remote

About The Position

As a Field Service Technician, you will travel to hospital sites to complete the installation, service, and maintenance of Belimed products while providing excellent service to customers. This could be a great fit if you possess strong mechanical aptitude and excellent customer service skills! You may have experience as a/an: Automotive Mechanic, Diesel Mechanic, HVAC Technician, Car Wash Technician, Machinist's Mate, Boiler Technician, Generator Technician, Forklift Technician, Appliance or Equipment Repair Technician, etc. Training: 90 days of on-the-job training in your region and 3 weeks of classroom training in your first year at our Charleston, SC headquarters This is a remote, home-based position traveling within the Ann Arbor region and around a 2-4 hour driving radius of the area. Additional travel, including some overnights, during the first 90 days may be necessary for training purposes.

Requirements

High school diploma or equivalent
3+ years of experience with industrial electrical single and 3-phase wiring and controls
Experience troubleshooting water and pneumatic process controls
Experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment
Ability to perform piping of copper, brass and stainless steel piping
Ability to read and red-line P&ID and electrical schematics
Moderate technical aptitude; general computer skills with the ability to communicate effectively via e-mail
Ability to lift at least fifty pounds unassisted
Ability to climb over and crawl under equipment
Ability to travel extensively with little notice prior to travel
Must have a valid driver's license and acceptable driving record
Ability to work nights, weekends and holidays as business need dictates
Ability to maintain compliance of all credentialing requirements in order to access customer sites

Responsibilities

Troubleshoot and diagnose equipment malfunctions using test instruments
Measure and adjust digital and analog instrumentation using calibration equipment
Install, modify and repair Belimed and/or 3rd party equipment
Manage customer base effectively; prioritizing customer needs and balancing preventive maintenance (PM) workload with daily repairs
Demonstrate correct usage and application of equipment to customers
Conduct product in-service trainings as required
Complete service reports, timesheets, expense reports and parts lists in a timely and accurate manner
Maintain an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations
Monitor customer chemical orders, contract sales and renewals
Promote and maintain good customer relations through high standards of professionalism, ethical behavior, maturity and good judgment