Field Service Technician

Sandvik • Brier Hill, PA

30d • Onsite

About The Position

Sandvik Mining is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry. Key performance areas As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision. The Field Service Technician will spend their time working underground and surface, so candidates must be comfortable with these conditions. As this role requires approximately 50% travel, you will be provided with a company vehicle.

Requirements

• You possess a technical certification or diploma in mechanical or electrical fields and a minimum of 7 years industry related experience.
• You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers.
• You are flexible and self-motivated, with a drive to achieve customer satisfaction.
• A safety champion capable of working alone and stopping work, if required
• Excellent troubleshooting ability with strong diagnostic and problem-solving skills
• Excellent written and oral communication skills
• Possess strong interpersonal skills with a customer service-based personality
• Knowledge of hydraulics, pneumatics and electrical systems
• Ability to read blueprints and interpret equipment schematics
• Must conform to ISO Standards

Nice To Haves

• Diesel and high voltage electrical experience would be an advantage.

Responsibilities

• Inspect equipment for proper performance and determines faults and malfunctions
• Adjust equipment and repair/replace defective parts components or systems according to scopes of work
• Tests repaired equipment to ensure proper operational performance
• Complete accurate time records, technical reports, failure reports, and parts lists
• Actively participate in continuous improvement initiatives
• Stay current with the industry, customer, product developments and technical best practices Customer Service
• Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
• Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
• Ensure customer satisfaction within the area of primary responsibility

Benefits

• Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental and disability insurance, and a 401(k) retirement savings plan.
• In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Machinery Manufacturing
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees