Field Service Technician - Night Shift - Bellevue, WA

Rivian • Bellevue, WA

4h • Onsite

About The Position

Rivian is on a mission to keep the world adventurous forever, building emissions-free Electric Adventure Vehicles. The company constantly challenges what’s possible, reframing old problems and seeking new solutions in unknown areas. The team shares a love of the outdoors and a desire to protect it for future generations. This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative, team-oriented individual capable of working in a dynamic, fast-paced environment. While the role is based in a primary location, it may require operating remotely or traveling to various locations, including the production plant, to provide vehicle support as business needs demand. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise. The shift for this position is 4:30p-130a. This position comes with a 15% pay differential that occurs between 6:00p - 6:00am.

Requirements

• Proficient in using hand tools and power tools.
• Must be at least 21 years old.
• Must possess a valid driver’s license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3-5 year period.
• Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs.
• Proficient with laptops or computers in Windows or Mac environments.
• Strong organizational skills, attention to detail, and an eagerness to learn.
• Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry.
• Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.).
• Ability to read and speak fluent English.
• Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.

Nice To Haves

• High School Diploma, GED, or other recognized high school equivalency credential.
• Ability to drive a non-commercial truck and trailer.
• Hands-on work experience in an automotive shop.
• A background in electric vehicle (EV) or hybrid repair.
• Experience in start-up environments.
• Experience with parts departments, billing, and work order management systems.

Responsibilities

• Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations.
• Identify and explain the Rivian product line, EV framework, tools, and accessories.
• Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety.
• Conduct road tests to ensure the quality of repairs.
• Manage necessary parts operations, including ordering, receiving, shipping, and inventory.
• Identify areas of improvement and provide feedback to senior technicians or leadership.
• Support service campaigns and containment initiatives.
• Ensure that all work and technical notes are properly documented for internal and external use.
• Work collaboratively with a team spirit and maintain high-quality work with minimal supervision.
• Communicate with a high level of professionalism in customer-facing situations.
• Stay current with technical skills and complete required training.
• This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.

Benefits

• paid vacation
• paid sick leave
• competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance
• Rivian’s 401(k) Plan
• Employee Stock Purchase Program
• 15% pay differential that occurs between 6:00p - 6:00am
• annual performance bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed