Field Service Technician

POWER MOTIVE CORPORATIONCarlsbad, NM
$35 - $45

About The Position

Power Motive is currently seeking Field Service Technician. Our technicians receive work direction from our Service Mangers. Work will be conducted in a safe, professional, and timely manner. We require our technicians to be able to test for proper operations, diagnose, identify, and repair machine problems. Perform component removal, disassembly, rebuild and installation in a timely and efficient manner. Our technicians must be able to safely operate all machines and work in a safe manner. We require our technicians to conduct themselves in the presence of customers in a manner that promotes a positive image of the company.

Responsibilities

  • Follow all safety rules and regulations in performing work assignments.
  • Diagnose problems and determine what repairs are needed.
  • Continuously develop skills in disassembly, assembly and repair of components and machines.
  • Perform all service tasks as assigned by the Service Manager or Service Writer/Shop Foreman.
  • Prepare all reports and forms required in conjunction with job assignments.
  • Prepare legible, accurate and detailed records of work as it is performed.
  • Document unusual or excessive time requirements for unforeseen problems.
  • Report any additional work recommended and/or required on equipment to the Service Manager for notification to customer or sales department.
  • Maintain a clean work area and perform work in a neat and orderly fashion.
  • Maintain and care for all shop tools, machines and equipment, company assigned vehicle and report any additional special tools needed to Service Manager.
  • Accountable for completing/performing all work as stated.
  • Always conduct self to present a professional image of the dealership.
  • Promote dealership growth thru suggestive selling of parts and service.
  • Accountability of all time and materials used in job assigned.
  • Proactively works with other employees and departments to give the customer a positive experience in ways that promote respect and teamwork.
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