Field Service Technician
About The Position
As the industry leader in water technology, we are growing and need talented people like you to help us continue to protect the world’s most vital resource. Nalco Water, an Ecolab Company, seeks a Field Service Representative to join its industry leading sales and service team. You will partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support. You will also assist District Sales Representatives with launching new applications in current customer accounts and in transitioning competitively held accounts to Nalco Water. This position requires you to install, maintain and calibrate chemical feed equipment and process monitoring equipment. What’s in it For You: • You will join a growth company offering a competitive pay and benefits • A long term, advancing career path in service, sales, or management • Access to the industry’s most innovative training programs • A culture that values safety first, including training and personal protection • Pride in working for a company that provides clean water, safe food, abundant energy, and healthy environments What You Will Do: • Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts • Provide technical support to customers; identifying and resolving customer challenges, escalating as required. • Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts • Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts • Handle chemical deliveries Territory/Location Information: • This position is based in Queens, NY • Territory covers about a 50 mile radius of the surrounding area • Targeted accounts are within the light commercial industries As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you are prepared to solve any customer problem. Training programs are held in the field and at Nalco Water Headquarters in Naperville, IL; travel is arranged and paid for by Nalco Water. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.
Requirements
- High School diploma or equivalent
- 1 year of mechanical/technical experience. Water Treatment experience OR Technical Degree with 0-2 years' experience
- Possess a valid Driver's License and acceptable Motor Vehicle Record
- Immigration sponsorship is not available for this role
- Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions, and hot conditions
- Must be able to physically perform the essential duties of the position which include lifting 75 lbs., stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear
- Must be able to pass a drug screen
Nice To Haves
- Associates degree or trade school certification
- Demonstrated mechanical aptitude
- Water treatment or specialty chemical industry experience
- Working knowledge of boilers, cooling towers, and wastewater treatment systems
- Experience working with Microsoft Office Suite
Responsibilities
- Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts
- Provide technical support to customers; identifying and resolving customer challenges, escalating as required.
- Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
- Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
- Handle chemical deliveries
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
