Field Service Technician (Mid Level) - Albuquerque, NM

Procter & Gamble•Albuquerque, NM

40d•$27 - $29•Onsite

About The Position

P&G Professional is the commercial division of Procter & Gamble focused on improving the lives of our consumers away from home. We provide the hospitality, foodservice, and long-term care industries chemical programs and solutions that keep their facilities clean and safe. The Specialist is a field based position working independently to install, troubleshoot, repair, and maintain our chemical dispensing equipment as well as commercial dish and on premise laundry machines. This role is also responsible for training and coaching our field based Senior Field Service technicians. The goal is to deliver exceptional service in a way that delivers customer retention and superior customer service. This is a full time position with Procter & Gamble that includes a competitive salary, healthcare plan, retirement benefits as well as a company vehicle. P&G Professional is expanding rapidly across North America and this position offers the opportunity to join a great company that can offer significant career opportunities as we continue to grow.

Requirements

Great work ethic
Positive attitude
Customer service oriented
Background in plumbing, mechanical and/or electrical programming experience.
Working knowledge of all regulatory and safety requirements especially in the areas that affect our MWW and OPL programs which includes reading schematic drawings.
Excellent working knowledge of appropriate tools, data, implements and service needs.
Proficient in laptop and cell phone technology to include but not limited to Salesforce, Microsoft Word and Excel.
Valid driver’s license.
Occasional overnight travel is required.
Work Schedule is a 5 day work week / 8 hours per day but may include: 12-hour shifts, occasional weekends, and night shifts
Lift, lower and carry objects up to 50 lbs.
Push and pull objects up to 50 lbs.
Climb a vertical ladder.
Ability to go up and down
Climb up and down stairs
Stand, sit, and/or walk for long periods of time, twist, bend at the knees , stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment.
Surface: Concrete, asphalt (uneven surfaces).
Operate a computer keyboard to input and access data, and phone
Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions
The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
Must have a valid driver’s license
The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust, and dirt
Candidate must live in specified city
On-call Coverage which may include occasional weekends, holidays, and night shifts

Nice To Haves

Prefer candidates with Mechanical Warewash (MWW) and On Premise Laundry (OPL) experience.

Responsibilities

Install, troubleshoot, repair, and maintain our chemical dispensing equipment as well as commercial dish and on premise laundry machines.
Training and coaching our field based Senior Field Service technicians.
Deliver exceptional service in a way that delivers customer retention and superior customer service.