Field Service Technician
About The Position
BAE Systems has a job opening for a Field Services Technician to assist with the repair of equipment and components at field locations and customer sites. The Field Services Technician provides routine to moderately complex support. Installs, operates, tests, troubleshoots, maintains, repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. Must be proficient with a variety of MS Operating Systems: Win 11, Win 10, Win8, Win7. Analyzes and evaluates products and related performance. Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time. Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications and relations. May provide onsite training of customer support personnel. About BAE Systems, Inc. BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Requirements
- Must have Bachelor’s degree with 2+ years, or equivalent experience
- Must be customer service oriented
- Excellent communication skills: oral and written
- Ability to work well with others in a team environment
- Adheres to standards as defined in Standard Operating Procedures.
- Proficient in MS Office products including Lync, M365
- Proficient with a variety of MS Operating Systems: Win 11, Win 10, Win8, Win7
- Basic understanding of networks
- Basic understanding of Active Directory
- Good working knowledge of Exchange
Responsibilities
- Installs, operates, tests, troubleshoots, maintains, repairs and modifies equipment
- Analyzes and evaluates products and related performance
- Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time
- Installs, upgrades and removes products ensuring coordinative engineering field change
- Maintains effective customer communications and relations
- May provide onsite training of customer support personnel
Benefits
- health, dental, and vision insurance
- health savings accounts
- a 401(k) savings plan
- disability coverage
- life and accident insurance
- an employee assistance program
- a legal plan
- discounts on things like home, auto, and pet insurance
- paid time off
- paid holidays
- paid parental, military, bereavement, and any applicable federal and state sick leave
- Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards
- Other incentives may be available based on position level and/or job specifics
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
