Field Service Technician

Ecolab • Boise, ID

2d • Onsite

About The Position

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance. Nalco is seeking a Field Service Representative where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment for Data Center and Microelectronics customers. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance. How You’ll Make an Impact: Deliver expert service and support for water treatment activities. Provide technical support and escalate complex challenges as needed Build strong relationships with customers and promote best practices Ensure full compliance with safety policies and procedures Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans Provide technical support to customers; identifying and resolving customer pain points, escalating as required Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts Position Details: This position will be based in Boise, Idaho The territory for this position covers a 25 mile radius Targeted accounts are within the Nalco Global High Tech - Data Center and Microelectronics industries Up to (5)% overnight travel What’s Unique About This Role: You’ll work in a dynamic, hands-on environment with autonomy and support You’ll help customers meet sustainability goals while protecting their critical assets You’ll gain access to industry-leading training and development programs

Requirements

• High school diploma or equivalent
• 1 year of experience in water treatment or an industrial/mechanical environment
• Position requires a current and valid Driver’s License with no restrictions
• No immigration sponsorship available
• Position requires lifting up to 50 pounds
• Position may require exposure to hot, cold, noisy, or dirty environments
• Position requires stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing

Nice To Haves

• Associate’s degree or trade school certification
• Demonstrated mechanical aptitude
• Experience in water treatment or specialty chemical industry
• Familiarity with boilers, cooling towers, and wastewater treatment systems
• Proficiency with Microsoft Office Suite

Responsibilities

• Deliver expert service and support for water treatment activities.
• Provide technical support and escalate complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required
• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts

Benefits

• Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
• The ability to make an impact and shape your career with a company that is passionate about growth.
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees