Field Service Technician - REMOTE

Jobgether

4d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Field Service Technician. In this role, you will play a vital part in the installation, maintenance, and servicing of essential medical equipment at client sites. Your expertise will ensure that operational issues are swiftly diagnosed and resolved, contributing to the overall efficiency of healthcare services. The role requires adherence to health and safety protocols, comprehensive documentation practices, and a focus on high-quality customer support. Your efforts will directly enhance the reliability of healthcare technologies in various settings.

Requirements

• High School Diploma required; Associate’s Degree desirable; Bachelor’s Degree preferred.
• Minimum 4-6 years of related experience.
• Valid driver's license required.
• Prior experience in a dialysis and/or hospital environment preferred.
• Strong computer skills with proficiency in word processing, spreadsheet, database, and email applications.
• Excellent customer service skills to handle confidential information professionally.
• Strong oral and written communication skills for effective interaction with diverse audiences.

Nice To Haves

• Associate’s Degree desirable
• Bachelor’s Degree preferred.
• Prior experience in a dialysis and/or hospital environment preferred.

Responsibilities

• Perform all assigned equipment installation, service and/or maintenance in compliance with company policies.
• Provide high-level technical support for cross-divisional teams and/or customers as requested.
• Handle confidential patient and/or health information in compliance with HIPAA and other regulations.
• Ensure data accuracy and integrity within applicable systems throughout the documentation process.
• Process documentation and corresponding parts in compliance with company policies on a routine basis.
• Maintain field service inventory in compliance with management recommendations.
• Maintain assigned company vehicle and other business accounts in compliance with policies.
• Contribute to the improvement of ongoing operations to maximize efficiency.
• Assist with various projects as assigned by direct supervisor.

Benefits

• Flexible working arrangements that support a remote work environment.
• Opportunities for professional development and career advancement.
• Participation in call rotation schedules providing diverse challenges.
• Employee engagement in various projects enhancing team collaboration.
• Supportive work culture prioritizing health and safety standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees