Field Service Technician - Miami, FL (6 month Temporary Assignment)

Enphase Energy

1d•$23 - $36•Onsite

About The Position

Enphase Energy is looking for a Field Service Technician for a 6-month temporary assignment to provide on-site support to our Distribution and Installation Partners. This role will be responsible for making sure best-in-class service is provided.

Requirements

2+ year's experience specific to electrical installations and service
Must be able to use a computer and work across multiple applications. Familiarity with Microsoft Office tools such as Outlook, Word, Excel, and PowerPoint is required.
High school diploma or GED or better
Valid state driver license, insurable, clean DMV REQUIRED
Effective communication skills; Presentation skills.
Ability to work/complete/integrate multiple tasks
Ability to learn various skills associated with tool use for a wide array of home improvement activities
Detail oriented, accurate and thorough
Possess positive team spirit and inspire same in co-workers
Possess integrity and ethics
Flexible and adaptable. Ability to manage frequent changes, delays, or unexpected events
Ability to follows instructions; respond to management direction
Exhibit sound and accurate judgment and decision-making abilities
Time management skills.
Knowledge of and observance of safety and security procedures
Proficient in use of Microsoft Word / Excel.
Availability to work outside regular business hours
Proficiency in reading and implementing plan sets
Employee must regularly lift and/or move up to 60 pounds of tools, equipment, etc.
Employee must regularly use hands to finger, handle, or feel; and hands and arms to reach
Work on roofs, uneven surfaces, involving heights, tight spaces.
Employee must frequently walk, stand, climb, or balance and stoop, kneel, crouch, or crawl
Position will ascend/descend ladders
Employee must use hand and power tools
Work in high, precarious places; outdoor weather conditions and risk of electrical shock.
Work may require extended work hours to complete assignments and/or reach goals.

Nice To Haves

Commercial or Residential Electrical license desired
NABCEP certification – Recommended/highly desirable

Responsibilities

Serve as a liaison between the scheduling team and homeowners to coordinate customer site visits and ensure alignment between Enphase Customer Support and system owner.
Service Enphase (internal) PV and Storage systems in area of the Field Service Technician.
Perform onsite testing and diagnostics of system performance and behavior
Complete solar maintenance reports and paperwork
Complete microinverter maintenance and update Enlighten monitoring system with changes
Utilize relevant tools such as drills, level, square, tape measure, ladders, etc.
Run conduit, copper pipe, flex, and pull wire
Participate in regular safety training
Maintain tool management standards
Respond to customer needs promptly; Provide appropriate customer service
Perform other duties as needed or directed
Commit to OSHA Standard Safety procedures, above all else on jobsites
Teach and train crew on proper techniques for installation
Be detail oriented with the ability to review designs and develop a job specific BOS
Work independently without oversight
Commit to improving processes and efficiency, while maintaining high workmanship standards